Return Policy

Domestically, we have a 7-days return policy, which means you have 7 days after receiving your item to request a refund or a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@lebanonconceptstore.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Internationally, we do not accept returns. In case the order you received has any defective products please contacts us at hello@lebanonconceptstore.com 

You can always contact us for any return question at hello@lebanonconceptstore.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
Our refund policy is store credit.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, you will receive store credit to use. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.